I have a vivid memory of my early attempts at assertive communication. It was twenty-five years ago, give or take a year, and I was a nurse with a master’s degree in psychiatric nursing. I had always had some difficulty with the “subservient” approach that seems de rigueur for nurses (generally all female) with doctors (generally all male). Plus, I was married to a physician who basically had the same thoughts about wives, at least at that time, that he did about nurses. When I discovered assertive communication, my life changed. I saw that there was a way to be direct, open, and honest without being obnoxious. I realized I could express myself clearly and concisely without resorting to manipulation or intimidation. I was an immediate convert. [download]
Format : Ebook.Pdf
Tidak ada komentar:
Posting Komentar