Effective Communication
By: Suzan Collins
Everybody can communicate, but not always in the way you are used to. This workbook has been devised to enable you to learn how to communicate effectively, using a variety of methods and trying different tools to communicate with people. This workbook has been written for staff, carers and family members, in fact anyonewho supports or knows someone with different communication skills. It is not always possible for staff to be taken off the rota to attend a training course and so this workbook has been devised. It uses a variety of training methods: – reading passages where you will expand your knowledge – completing exercises – completing a self-assessment tool which shows you the knowledge you now have As a social care worker, you have to work to certain standards, which are set out by various professional bodies. This workbook links to several standards and if you are not familiar with them, here is a brief explanation of each one. [download]
Format : Ebook.Pdf
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